Returns

We want all our customers to be happy with their purchases. Returns may be made within 14 days of delivery for unwanted goods or 30 days for faulty/damaged goods.

Please either email us at returns@plumb-warehouse.co.uk or click on the link below for a returns form.

Please ensure that the goods returned are intact, unused and in the original packaging.

Returns Cancellation Form

For all medium and large items the original delivery fee is non refundable and collection fees may apply 

Damaged Goods

We make every effort to ensure your order is delivered in good condition, on rare occasions your order may be damaged during in transit.

Please ensure you inspect the items when receiving your order and if there is any sign of any damage to the packaging or items, please sign the carrier document as damaged.

Please contact our customer service team and inform us of any damages to any items within 48 hours of receiving the goods.

Once the damage has been confirmed we will arrange collection and replacement of the damaged item.