Security

As an online business, we understand more than most the concerns you may have about shopping online. So it’s important to demonstrate how seriously we take online security, to help keep you safe and secure as you shop online.

Keeping your payments secure

All transactions that take place on plumb-warehouse.co.uk are carried out securely using Sage Pay – one of the UK's leading independent internet payment service provider. Sage Pay use digital signatures and strong encryption to ensure that all sensitive information is protected throughout every transaction. These processes are totally transparent to you the customer.

Sage Pay process all major credit and debit cards using their online real time secure payment process.

For more information please visit Sage Pay at www.sagepay.com

How do we protect your information?

We use a server certificate (also known as a digital certificate) to assure you of our identity and SSL (Secure Sockets Layer) to encrypt data transmissions.

If you’d like to check our security certificate you can do so using one of the following methods:

First, make sure you are viewing plumb-warehouse.co.uk in your browser.

For Google Chrome: Click on the page or padlock icon that appears to the left of the web address, to bring up security information.

For Mozilla Firefox: Click on the padlock icon that appears to the left of the web address, to bring up security information.

For Microsoft Internet Explorer 4 or later: Click on the gold padlock at the bottom right of your browser to bring up the details of this site's Digital ID.

For Safari: Click on the padlock

For Opera: Click on the padlock within the address bar of your browser to bring up the security information.

We continually monitor our security procedures to ensure that all transactions are made as securely as possible. We work closely with our online security providers World Pay and Sage Pay to provide a safe and secure online shopping environment.

We will never send you an email asking for your bank account details.