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Standard brackets are included with towel rail unless otherwise stated.
Standard brackets are available for all rails except the Brunswick, Arun, Hove, Fletching, Mayfield, Hickstead, Goodwood & Rye.
No extra charge for standard brackets when ordered with rail.
Short Brackets
60mm (creates overall projection of 92mm)
Short brackets are available for all rails except the Brunswick, Arun, Hove, Fletching, Mayfield, Hickstead, Goodwood & Rye.
Please choose short brackets required at time of ordering. No extra charge for short brackets when ordered with rail.
Warranty
There is a 25 year guarantee against manufacturing defects for all towel rail bodies. Proof of purchase is required for a replacement unit. The guarantee does not extend to fitting costs & delivery charges. Electric elements have a 1 year guarantee. All valves have a 5 year guarantee.
Materials of Construction
All towel rails are constructed from 100% stainless steel including the brackets. There are no chemical plating processes in the manufacture of stainless steel. Because of the lack of plating stainless steel rails will not rust, flake or corrode and small marks can be polished out, making this a durable choice. It is made from over 90% recycled materials and is 100% recyclable itself. The Sussex Range of towel rails are polished to a high finish and will last a lifetime. They are manufactured from 304 grade stainless steel with 316 welds and with no known health risks and totally hygienic you are making the ethical and durable choice
Need help configuring your towel rail? Please contact us on 01296 327776 or email [email protected] and one of our friendly advisors will be more than happy to help
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Many of our items have free delivery and where next-day delivery is shown we will endeavour to achieve this, as long as the order is placed before 1pm (11am for Towel Rails), is within the UK mainland and subject to stock availability.
We will email you an estimated delivery date either on receipt of your order or once it is processed. Where tracking information is available we will send that too once the order is dispatched.
We are often able to deliver to addresses outside the United Kingdom - please contact us if this is required for us to check and provide a quote. Alternatively, you can arrange for a courier to collect from our premises.
Medium and large items incur a delivery charge. If more than one medium or large items are ordered only one delivery charge will be applied. This will be displayed in the basket during checkout. Medium items are £27.30 and large items are £49.99 (including VAT). The delivery charge for the largest products - eg wall panels and worktops and some heavy ceramic items and shower trays - is £59.99. Please note we are not making a profit from this - we are using delivery services that have a track record of not breaking items and passing on the cost that we are charged.
We want all our customers to be happy with their purchases. Returns may be made within 14 days of delivery for unwanted goods or 30 days for faulty goods.
Please inspect goods as soon as possible after delivery. Damaged items MUST be reported immediately - or at least within 3 days. Delays reporting damage make resolving the issue much more difficult.
Please either email us at [email protected] to let us know that you would like to make a return and why.
Please ensure that the goods returned are intact, unused and in the original undamaged packaging. Please be aware that some of our suppliers will ask for a restocking fee to accept returns. (Plumb-Warehouse will not charge a restocking fee - we will only pass on the supplier's fee).
For our full Delivery & Returns - please see here.
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