Find a shower tray for quick delivery

There is a vast array of shower trays available. They range in shape, size, depth, material, colour, surface finish, location of waste hole as well as many other factors. This blog describes how Plumb-Warehouse can help if you need a rarer type of tray at short notice. Our customer service is excellent and we are often able to help customers find a shower tray for quick delivery.

Plumb-Warehouse, like most of the industry, keeps the best sellers available for immediate delivery. The mid-tier sellers are often in stock with our distributors. But the more uncommon trays are often not in stock – even with the manufacturer. So the lead times can be as long as 8 weeks while the tray is manufactured.

So what can you do if you need an uncommon tray at short notice? This can happen if a supplier lets you down at the last minute or if the installer finds the tray you have bought has the waste in a position that the pipework can’t reach because of the joists under the floor. This won’t become apparent until the day of the installation itself.

Firstly, please do call Plumb-Warehouse. We will try to help. We might not always be able to but we will certainly look for something that meets your requirements.

Secondly, make sure you are clear about which of your requirements are essential and which you may be able to compromise on. For example, you might not be able to compromise on the size or the waste position. But you might be able to accept an anti-slip surface rather than a standard one.

Then our customer service team will contact our distribution network to find what is available. Our distributors have a wider range than the products we have listed so we might find something that is not on our site.

We will then be able to send a summary of what is available along with delivery timescales and prices. On some occasions, we have been able to arrange for a same-day collection from our suppliers.

The difference we can make is that we will do a quick but thorough review of what is available so we can at least give you the available options. We can’t promise we’ll find a solution every time – but we can promise to try.

Real reviews:

Don’t just take our word for it. Here is a Google review left by a customer this week who we helped solve this exact problem

“Absolutely brilliant service! I’ve called this company up because I was struggling to find a shower tray in a specific colour and size to arrive in time. There was a model online, but I’ve found out, it wasn’t available. Rupert went out of his way to locate one for me and three days later, our tray is installed. I am so grateful as this was the step holding up all progress in our ensuite and I really struggled elsewhere. Rupert was not only creative and came up with a solution but he informed me all throughout the process and provided stellar customer service. I fully recommend this company.”

So, if you are struggling to find a tray to meet your requirements let Plumb-Warehouse see if we can find a shower tray for quick delivery for you.